At https://home-repair-and-maintenance.livebursts.com, we prioritize your privacy and data protection. This Privacy Policy details our approach to handling personal data in line with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
Our privacy policy is in effect for all users of our website, applications, services, and products. Please note that this policy does not cover the practices of external platforms, applications, products, or services that may be accessed from our platform, each with their own privacy policies.
This policy pertains to your interactions with us when:
- You engage with our applications and services as a registered user
- You navigate through our websites associated with this Privacy Policy
- You opt into receiving communications like newsletters, emails, calls, or SMS/texts from us
We collect various types of personal data to enhance your experience. This includes but is not limited to:
- Information related to your account setup and management
- Payment details necessary for transactions
- Financial information pertinent to billing and payments
- Purchase history and preferences
- Identifiers on your mobile device
- Data indicating your location, if relevant to the service
- Feedback you provide to help us improve
- Social media information if linked to our services
- Product and service usage data
We gather this data through direct user input, interactions with our services, and by deploying automated technologies like cookies. Occasionally, we may also receive personal data from third parties, which is processed according to their respective privacy policies.
Our website uses cookies to offer a tailored experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics. Users have the option to manage non-essential cookies via our Cookie Manager.
We keep your personal data for as long as necessary to fulfill the purpose it was collected, as required by law, or as we deem appropriate. After this period, we take steps to remove or anonymize your data.
To ensure your data is secure, we implement organizational measures and use advanced security technologies. We also work with third-party vendors who are committed to protecting your personal information.
We recognize the importance of protecting children’s privacy. Our services are not intended for, and we do not knowingly collect data from, individuals under 18 years of age without parental consent or as permitted by applicable laws.
As a user, you have rights concerning your personal data, which may include:
- Accessing the personal data we hold about you
- Correcting any inaccuracies in your personal data
- Erasing your personal data, where appropriate
- Restricting the processing of your personal data
- Data portability, where applicable
- Objecting to our processing of your personal data
- Non-discriminatory treatment if you exercise your privacy rights
- Filing an appeal or complaint with the relevant authorities
- Withdrawing consent at any time, where our processing is based on consent
We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on our website for your review.
For inquiries, to manage your communication preferences, or to exercise your data rights, please contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is maintained in accordance with this policy.